Shipping and Returns
SHIPPING & DELIVERY
All shipping is done through US Postal Service www.usps.com or UPS United Parcel Service www.ups.com
All Orders are shipped within 5-21 business days. (Excluded the Weekend)
(This does not include any items that are stitched and/or customized.)These items vary in time due to the amount of customization.
Tracking information is sent via email from firstname.lastname@example.org. Be sure to check your "SPAM" and "BULK" Folders to see if you received your tracking information.
You can request your tracking number from us via email. Send the request to email@example.com
www.USPS.com also offers insurance that ranges in pricing.
Deference Clothing Inc is not liable for any thing lost or stolen in the mail.
After you purchase tracking, you can request a tracking number at the time of purchase or wait for us to send you an email containing the appropriate information.
FULFILLMENT AND DELIVERY
Fulfillment is at the heart of the Deference Clothing experience. We delivery thousands of products to all 50 States. Our teams possess a wide range of skills and expertise, from business analysis to inventory management. Each item is inspected piece by piece for quality control. Fulfillment time ranges from 2-21 Business days for stock items and 7-30 Business days for custom items. Custom items include: additional lettering, add ons, patches, and custom style numbers. Deference Clothing fulfills 100% of all orders out of our Los Angeles, CA location. All products are customized in the U.S.A.
RETURNS & REPLACEMENTS
All sales are final on customized items.(T-shirts that are custom made, number added, chapter added, ect..)
Returns are subject to a 25-50% restocking fee. The restocking fee is contigent upon the cost incurred to (make,process,create all items returned)
To request your RA#(Retutn Authorization Number please email us at firstname.lastname@example.org
No returns will be accepted without prior approval and authorization from Deference Clothing Inc.(No exceptions)
- Returns have to be authorized and shipped back to 540 W 22nd Street, Los Angeles, CA 90007 within 7-Days or Receipt of items. Please return in the same or similar waterproof packaging. Items can not have been worn or damaged or your return will not be excepted. Enclosed in each package is a RA or Return Authorization form. Please fill it out in its entirety to prevent a delay with your exchange or return.
- Upon Return you will recieve a "GIFT CARD" that can be used on our website by simply entering in the special "CODE"
You have multiple to order. You can pace your order online @ www.deferenceclothing.com or you can call in and place your order with a Representative (213) 255-5324.
PAYMENT, PRICING & PROMOTIONS
We accept all Major Credit Cards, Visa, MasterCard, Amex, and Discover. We have recently added Paypal Credit to you buy power. Pricing is subject to Change at anytime. We frequently have Sales and promotions. Promotions usually last for one week.
To view your Order Status please login with the email you used to purchase your order. Was logged in you will be able to access your buyers Dashboard. You can check the status of a current order and even hit re-order on a prviously shipped order. In this Dashboard you can also add multiple shipping addresses and store credit cards for future ease of purchase on our safe and secure site.
Please contact us via email: email@example.com. We wholesale al of our items and we have partnered up with more the 150 stores nationwide. If you like what you see we can sign you up for our wholesale program. It oly takes 5 Minutes to activate your account so you can begin seeing wholesale pricing and discounts.